Privacy Policy

At WUROSE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website, place an order or contact us.

WHO WE ARE

WUROSE is responsible for the personal information we collect and use through this website. For the purposes of UK data protection law, WUROSE is the data controller of your personal information.

INFORMATION WE COLLECT

When you use our website or place an order, we may collect information such as your name, billing and delivery address, email address, telephone number, order details and payment-related information. We may also collect technical information about how you use our website, such as your device, browser and IP address.

HOW WE USE YOUR INFORMATION

We use your information to process and deliver your orders, manage payments and refunds, provide customer support, communicate with you about your order, improve our website and services, prevent fraud and comply with our legal obligations.

OUR LEGAL BASIS FOR USING YOUR INFORMATION

We only use your personal information where we have a lawful basis to do so. This may include where it is necessary to fulfil our contract with you, such as processing and delivering your order; where we need to comply with a legal obligation; where we have a legitimate business interest, provided your rights do not override that interest; or where you have given us your consent.

HOW WE SHARE YOUR INFORMATION

We may share your information with trusted service providers where necessary to operate our business, such as payment processors, delivery companies and website service providers. We only share the information required for them to provide their services. We do not sell your personal information.

HOW WE PROTECT YOUR INFORMATION

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

YOUR RIGHTS

Under UK data protection law, you may have rights in relation to your personal information, including the right to access, correct or request deletion of your information, restrict or object to certain uses of your information, and request a copy of information you have provided to us. These rights may be subject to certain legal limitations.

COOKIES

Our website may use cookies and similar technologies to help the website function properly, remember your preferences, understand how visitors use our website and improve your shopping experience. Where required by law, we will ask for your consent before using non-essential cookies.

HOW LONG WE KEEP YOUR INFORMATION

We keep your personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer service and meeting our legal, accounting and tax obligations.

CONTACT US

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.

Last updated: 10 August 2026